Solid documentation verifying active service on your porting telephone numbers can assist in resolving many issues that arise when attempting to port phone numbers from a losing carrier. When invalid documentation is provided, Intulse often has to request customer assistance to provide usable documentation.
The cornerstone of proof of active service is a legible Copy of Bill (CoB). This is usually an invoice from the current service provider showing:
A bill copy is an essential component of porting and should be uploaded. In cases where the bill copy does not list the porting telephone numbers, additional documentation is recommended to supplement proof of ownership. Types of documentation can include:
Rev. Nov 20, 2017